furrfu (![[info]](http://l-stat.livejournal.com/img/userinfo.gif){kind=small} furrfu) wrote,@ 2009-02-17 23:15:00 |
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Awesome customer service
Last week, I bought a Joby GorillaPod SLR Zoom from Amazon. Sadly, when it arrived the adapter screw (which allows the use of a tripod head, see photo of dubious artistic merit) was missing.
I couldn't find any for sale online (not wanting to deal with Amazon's returns department), so I mailed Joby. And they sent me two in the post the same day! Now that's fantastic customer service, which I thought was worth mentioning in public.
